I spent most of today on the telephone trying to get the health insurance company to understand why a refund of the $500.00 premium paid in advance for an employee of G man's company that quit is due to our company.
The health insurance people ( people not person, I spoke to 4 different people) said that the guidelines state no refunds if notification was not made in writing within 30 days, which used to be 60 days but was changed in June of 2008 to 30 days, of employment termination. Well..... when I called no one told me to send a letter. So now I have to get another form, fill in the blanks, write a detailed explaination as to why I did not notify them in writing within 30 days of employment termination, send it to the review committee for review and wait to be notified of the committees decision...........mmmmmm....ok.
So if the committee decides my verbal notification 13 days past the 30 day guideline requirement was not sufficient notification the health insurance company gets to keep our $500.00. Yep, that's correct.
The guidelines are made tooooooooo.......what.......punish small business. Like remembering to write a letter of cancellation is at the top of my things to remember......come on we employ 5 people, we do not have a human resource department that handles all of this stuff.......I am a jack of all things and a master of none...give me a break and just refund the premium.
AND>>>>>>>On to the car repair shop jackasses............. the Passat was involved in a hit and run.....we did not do the hit and run........$6000.00 worth of damages.....the first repair shop G man did not like......so he had the car, after it was taken apart and the estimate was approved by the insurance company, moved to another shop he was more comfortable with. Unknown to us the first shop never sent the license plate that was on the damaged bumper to the second shop. Mysteriously the plate is missing. The first shop has changed their story 3 times about the plate. First they claimed they gave it to the second shop, then it could have been in a box of plates that for some reason the shop keeps.....nope not there......or maybe the plate was left at the scene of the accident....uuuhhhhh no our pictures show the plate attached to the bumper that you threw out, even though you were told not to. Well nothing they can do.
I have to incur the expense of new plates, an extra 2 days of car rental costs, and the aggravation of standing in line at the DMV. They think it is over....HAHAHAHAHa....I will file a complaint with the Better Business Bureau, and our insurance company which has given Blue Ribbon status to the first shop. ( Blue Ribbon status indicates a shop is recommended by the insurance company), and the city police. The police will be notified because the plate could have been stolen from the first shop.
There should be a law against this kind of customer treatment.
Plus..... NY State Department of Unemployment notified me that we have been OVER paying our premiums since 2006 and we are due $4200.00. BUT.....we may not get the refund because the state budget is F'd up. I need to call back at the end of February to REMIND the state to send the refund check. The reason we over paid is because the new percentage rates were not downloaded properly by the payroll program company we use. Well isn't that just special.